Frequently asked questions

Can anyone take these courses?

The online courses available on TeachingEnglish are developmental courses for in-service teachers. This page has been specifically set up for Language Assistants, and the prices are subsidised by the British Council for that programme. 

What level of English do I need? 

Unless otherwise stated within the course information, Council of Europe Framework (CEF) level B1 and above is required for our courses. For more information about CEF, click here or paste the following link into your browser: http://www.teachingenglish.org.uk/sites/teacheng/files/Core%20Inventory%20Posters.pdf.


What is a moderated course?

These are courses which are led by an experienced moderator (online tutor). You will work with the moderator and other participants from around the world to complete the course. For each moderated course there will be set modules, forum discussions based on these modules, a number of webinars (online workshops that take place in real time) and several assignments to complete.

What is a webinar?

Webinars are online workshops with your moderator and other participants that take place in real time using software called Zoom. In each webinar you'll interact with your group and consolidate what you've learned in the module you're studying. You might discuss a topic in more detail, personalise the module content for your context or brainstorm teaching ideas in a small group called a breakout group. 

Your moderator will provide a link for you to join the webinar using your computer, tablet or mobile phone. The first time you join a webinar, you'll need to download the free Zoom app.

Each webinar lasts around one hour and the time of the webinar is negotiated by the whole group so that everyone has a chance to attend. The webinars are recorded so you can watch again later.

Do I receive a certificate?

Certificates for all courses and individual modules are provided as PDFs.

  • Courses: for participants who successfully complete the course, there will be a downloadable certificate of completion signed by the Online Teacher Development Advisor at the end of the course.
  • Individual modules: for participants who successfully complete all tasks and achieve a score of 70% or above in the online exercises, there will be a downloadable certificate of completion at the end of each module.

Can I have a printed certificate or transcript?

If you would like a printed certificate after you have completed your course, we can send you a signed and stamped letter confirming your course result along with the stamped certificate. There is a £25 (GBP) charge for this service, using standard post. 

How do I pay and enrol?

The British Council uses PayPal for online payments. Click on the 'purchase' button for the course or individual module you wish to take. You do not need a PayPal account in order to pay, and can pay with most credit and debit cards. PayPal also allows you to pay with an e-cheque. See paypal.com for more information. Note that if you choose to use an e-cheque for a course, your place on the course will not be guaranteed until the e-cheque has cleared.

What is the refund policy?

See this page for full details.

What are the terms of sale?

Please see this document.

Can I take a course for free?

There are two free modules you can take. Search under the 'Getting Started' category to find them.   They are available to everyone.

Can I take a face-to-face teacher training course?

Yes! The British Council has an extensive network of teacher training centres. CELTA is just one of the many courses you can take with us around the world – find out which countries we offer it in here. For details of other face-to-face courses where you are, please contact your local British Council office. Choose your country from the drop-down menu on this page for their website and contact details: http://www.britishcouncil.org/.